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C & B Support Center

Our Support Center is open Monday through Saturday, 7:30am - 10:30pm. You can call or text the support center at (507) 200-3060.

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C & B Support Center

We Are Here to Help!

At C & B Support Center, we’re committed to keeping you up and running. Whether you need expert advice, troubleshooting assistance, or parts and service support, our team is always here to help. With industry knowledge and a customer-first approach, we ensure you get the solutions you need—when you need them.

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Support Center Pricing

Annual Subscription: $495
Pay-As-You-Go: $30 for first 15 min, then $5.00 per min

Services Covered FREE Phone Support: $495
Generation of Activations and Subscriptions Yes Yes
JDLink MTG Transfers Yes Yes
General Questions on RTK Tower Locations/IDs Yes Yes
Precision Ag Troubleshooting by Call or Text No Yes
John Deere Operations Center Data Support No Yes
Consultation on Precision Ag functionality and compatibility No Yes
JDLink Connected Machine No Yes
Remote Software Updates No Yes

Some of Our Valuable Customers' Feedback

Shawn Feikema - Circle F Farms

If I have one tractor down for two hours, that cost is greater than $400. To me, $400 is affordable when you are dealing with machines that cost $150 or more an hour just to run. Having a solution in 5 to 15 minutes doesn't take long for the plan to pay for itself. I've had issues at times with getting data to share between two planters, two sprayers, two combines. I call Support Center and you can help. Getting ahold of the Support Center is easy and quick.

Brett Nedens

The value is almost around the clock support when I'm out in the field. Even if you're not working, your phones are always on. The ability to solve some of the simplest problems that are stopping us to the very complex problems. It's been the whole gamut of things really. Being able to write my maps and then bring able to reach out to you. Your team helped me learn how to use the Operations Center.

Leslie Tanke, Agronomist, Harrell Bros. Farm

The John Deere Operations Center is a very useful tool for the Harrell Bros. Farm. The Support Center has been very helpful in helping us maximize the John Deere Operations Center. One example of when the Support Center helped us was when they were able to remote into a combine's monitor and help us troubleshoot a shared coverage issue. We never had to stop the combine once to receive their help.

Rob Goblirsch

The technical support is A1. When I'm planting, they can diagnose your planter and you can go back to planting right away. The C & B Precision Ag Support Center's ability to troubleshoot the technology is the number one value.

Inside the C & B Support Center

Remote Computer Support

We use AnyDesk to securely and quickly view customers' laptop and desktop screens when they need assistance. Just click the button below to download AnyDesk and get started.

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